Servicevilkår

OVERVIEW

Welcome to Dotavelle. The terms “we,” “us,” and “our” refer to Dotavelle. Dotavelle operates this website and online store, including all related information, content, features, tools, products, and services provided to you (collectively, the “Services”).

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you visit, browse, or purchase from our website.

Please read these Terms of Service carefully. They contain important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy:

https://dotavelle.com/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained permission from a parent or legal guardian to use the Services.

To access certain features or purchase products, you may be required to provide information including your name, email address, billing address, shipping address, and payment information.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities carried out through your account.

You may not transfer, sell, assign, or license your customer account to another person.

SECTION 2 — PRODUCTS AND SERVICES

We make reasonable efforts to display our products, colors, sizes, materials, and features as accurately as possible.

However, colors and product appearance may vary depending on your device, screen settings, lighting conditions, and other factors.

We do not guarantee that the appearance of a product on your screen will exactly match the physical product.

Product descriptions, prices, availability, and specifications may be changed at any time without notice.

We reserve the right to discontinue products, restrict quantities, or limit sales to any person, household, geographic region, or jurisdiction.

Certain products may be available exclusively online and may have limited quantities.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase products from Dotavelle.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product unavailability
• Pricing or product information errors
• Suspected fraud or unauthorized transactions
• Payment authorization failure
• Shipping restrictions
• Violation of these Terms

An order is not considered accepted until payment has been successfully processed and we have sent an order confirmation.

Please review your order carefully before submitting it. We cannot guarantee that an order can be changed or canceled after processing has begun.

If we cancel or modify an order, we will attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

Purchases are subject to our Refund and Return Policy:

https://dotavelle.com/policies/refund-policy

Products purchased from Dotavelle are intended for personal or household use unless otherwise agreed in writing.

SECTION 4 — PRICES, BILLING, AND PAYMENT

Product prices, discounts, and promotions may change without notice.

The price charged will be the price displayed at checkout when your order is submitted.

Unless otherwise stated, prices may not include shipping fees, taxes, customs duties, or import charges.

The final amount payable will be displayed before you complete checkout.

You agree to provide accurate, current, and complete billing and payment information.

You represent that:

• You are authorized to use the payment method provided
• The payment information is accurate and complete
• Charges incurred will be honored by your payment provider
• You will pay all applicable charges, taxes, and shipping fees

Promotional offers may be subject to additional terms. If promotional terms conflict with these Terms of Service, the promotional terms will apply to that promotion.

SECTION 5 — SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy:

https://dotavelle.com/policies/shipping-policy

Delivery times are estimates and are not guaranteed.

Dotavelle is not responsible for delays caused by:

• Shipping carriers
• Customs processing
• Incorrect or incomplete addresses
• Weather conditions
• Natural disasters
• Labor disruptions
• Government actions
• Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

Where permitted by applicable law, risk of loss transfers to the customer after the package is delivered to the address provided at checkout.

SECTION 6 — RETURNS AND REFUNDS

Returns, refunds, damaged items, incorrect items, and order cancellations are governed by our Refund and Return Policy:

https://dotavelle.com/policies/refund-policy

Customers must contact us before returning an item.

Approved returns should be sent to:

Dotavelle
2834 Superba Ave
Kingman, Arizona 86401-5264
United States

Items returned without prior authorization may not be accepted.

SECTION 7 — INTELLECTUAL PROPERTY

All content available through the Services, including text, graphics, logos, images, product descriptions, videos, audio, page designs, trademarks, and software, is owned by or licensed to Dotavelle, Shopify, or the applicable rights holder.

This content is protected by copyright, trademark, and other intellectual property laws.

You may use the Services only for personal, lawful, and non-commercial purposes.

Without prior written permission, you may not:

• Copy, reproduce, republish, or distribute website content
• Modify or create derivative works
• Use product images or descriptions for commercial purposes
• Sell, license, or exploit any part of the Services
• Remove copyright, trademark, or ownership notices
• Use Dotavelle branding in a misleading or unauthorized manner

Dotavelle’s name, logo, designs, and slogans may not be used without prior written permission.

Shopify’s trademarks remain the property of Shopify Inc.

SECTION 8 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools or services operated by third parties.

We do not control or monitor all third-party tools and do not guarantee their availability, accuracy, security, or performance.

Third-party tools are provided on an “as is” and “as available” basis.

Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

We may introduce new features, services, or tools in the future. Such features will also be subject to these Terms of Service.

SECTION 9 — THIRD-PARTY LINKS

The Services may contain links to websites or services operated by third parties.

We are not responsible for examining or evaluating third-party websites, content, products, services, policies, or practices.

Accessing third-party websites is at your own risk.

Before completing a transaction with a third party, you should review its terms, privacy policy, return policy, and other applicable policies.

Questions or complaints regarding third-party products or services should be directed to the relevant third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Dotavelle is powered by Shopify, which provides the e-commerce platform used to operate our store.

All purchases made through this website are transactions directly between you and Dotavelle.

Shopify is not the seller of the products offered through Dotavelle and is not responsible for the fulfillment, quality, safety, legality, return, refund, or delivery of products purchased from us.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims, losses, damages, or liabilities arising from transactions between you and Dotavelle.

SECTION 11 — PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy:

https://dotavelle.com/policies/privacy-policy

Because our store is hosted by Shopify, Shopify may process certain personal information to provide and improve its services.

Information may also be shared with payment processors, shipping providers, analytics providers, advertising partners, and other service providers as described in our Privacy Policy.

By using the Services, you acknowledge that your information may be processed in countries other than your country of residence, subject to applicable data protection laws.

SECTION 12 — REVIEWS, COMMENTS, AND FEEDBACK

If you submit reviews, comments, images, videos, suggestions, ideas, or other content to Dotavelle, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, display, and distribute that content for purposes related to operating and promoting the Services.

You represent that:

• You own or have permission to submit the content
• The content is accurate and not misleading
• You have disclosed any compensation or incentive received
• The content does not infringe another person’s rights
• The content does not contain unlawful, defamatory, abusive, or malicious material

We may monitor, edit, reject, or remove content that violates these Terms or applicable law.

You may not use a false identity, impersonate another person, or misrepresent the source of submitted content.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions
• Prices
• Promotions
• Availability
• Shipping charges
• Delivery estimates
• Product images or specifications

We reserve the right to correct errors, update information, or cancel an affected order.

If an order is canceled after payment, we will issue a refund to the original payment method where applicable.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services:

• To violate any applicable law or regulation
• To infringe intellectual property rights
• To submit false, fraudulent, or misleading information
• To harass, abuse, threaten, or discriminate against another person
• To distribute spam, phishing messages, malware, or malicious code
• To collect personal information without authorization
• To interfere with website security or functionality
• To attempt unauthorized access to accounts or systems
• To conduct fraudulent transactions
• To copy, scrape, extract, or resell website content
• To impersonate another person or business
• To circumvent security, fraud-prevention, or access-control measures

We reserve the right to suspend or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 15 — SUSPENSION AND TERMINATION

We may suspend or terminate your access to the Services where:

• You violate these Terms
• Fraudulent or unlawful activity is suspected
• Your conduct creates security or legal risks
• Continued access could harm Dotavelle, Shopify, or other users

Termination does not affect obligations or amounts owed before termination.

Provisions that by their nature should survive termination will remain effective, including intellectual property, limitation of liability, indemnification, governing law, and dispute-related provisions.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis, except where a specific written warranty applies.

We do not guarantee that:

• The Services will always be uninterrupted or error-free
• Every product will meet every customer’s personal expectations
• Website information will always be free from minor inaccuracies
• Delivery estimates will always be achieved
• The Services will be compatible with every device or browser

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Dotavelle and its affiliates, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products.

This may include loss of profits, loss of revenue, loss of data, replacement costs, or similar damages.

Our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the limitations will apply only to the maximum extent permitted by law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Dotavelle, Shopify, and our respective affiliates, directors, officers, employees, contractors, licensors, and service providers from third-party claims or losses arising from:

• Your violation of these Terms
• Your violation of applicable law
• Your infringement of another party’s rights
• Your misuse of the Services

We will notify you of applicable claims and may control the defense or settlement where legally permitted.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms, together with the policies published on our website, constitute the entire agreement between you and Dotavelle regarding your use of the Services.

They replace any prior written or oral agreements relating to the same subject matter.

SECTION 21 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations where permitted by applicable law, including as part of a business transfer, reorganization, merger, or sale.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws applicable in the State of Arizona, United States, without regard to conflict-of-law principles.

Any dispute will be handled by a court with appropriate jurisdiction in Arizona unless applicable consumer law requires a different venue.

Nothing in this section limits mandatory consumer protections available under applicable law.

SECTION 23 — HEADINGS

Section headings are included for convenience only and do not limit or affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will be posted on this page with an updated effective date.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms take effect constitutes acceptance of the revised Terms.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Dotavelle

Email:
honorzegar7782@hotmail.com

Phone:
+1 928-716-4072

Business and Return Address:
2834 Superba Ave
Kingman, Arizona 86401-5264
United States

Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Mountain Time

We aim to respond within 1–2 business days.